Not Knowing Contract and Promo Information: Mocipay

Call Center Home Credit 24 Hours Toll Free

The 24-hour toll-free 24-hour home credit call center is very useful for consumers. This is one of the assistance provided by the provider so that consumers can solve their various problems. Home credit itself has a very large number of consumers in Indonesia. With the large number of consumers, the problems faced are certainly different.

It is difficult if all these consumers have to come to the office to solve the problem. Even more so if the matter is trivial. During the pandemic, such activities are also very limited. It is normal for difficulties to be experienced by consumers. That’s because, development continues to be done by home credit.

This development certainly has an impact on the many features provided by the provider. Therefore, contacting the 24-hour toll-free home credit call center is mandatory. Actually, there are some disadvantages that consumers will feel if they don’t contact them. To know more, here are the problems that may be encountered.

Not Using the App for Various Purposes

The problems that may be encountered are related to the utilization of the application. Now, the provider has provided a mobile-based application to make it easier for consumers. Almost 90 percent of its services are already available on the app. Therefore, it will be detrimental if you don’t use it and still use the manual method.

By contacting the 24-hour toll-free 24-hour home credit call center, these losses can be avoided because, CS will provide further explanations about the importance of using the application and the various conveniences that will be obtained. Actually, when you already know about the application, there are several problems that are still experienced.

The first problem is related to how to install and update. Installing the application is actually very easy. However, some people who are not yet familiar with the use of gadgets must be a little troublesome. This application also cannot be used if it has not been updated to the latest version.

Therefore, the update process needs to be carried out every time there is an update. By contacting the 24-hour toll-free home credit call center, the problem will be resolved. That’s because, the call center provides complete guidance on both of those things. The problems that cs can help with are also related to registration problems.

After the application is owned, registration is required first until the consumer has his own account. Usually, the main difficulty in using the application lies in its difficulty when registering. In this process, the completeness of the data needs to be prepared. That’s because, very complete input of data is required in this registration.

In addition to data input, password creation also has special characteristics. The password needs to be created according to the characteristics requested by the application. If difficulties in registration are felt, contacting the 24-hour toll-free home credit call center can go a long way in solving that problem.

Confusion in Various Payments

Still related to the use of the application, the main function of its existence as an online payment medium. With this payment medium, someone will be able to make payments without the need to come directly to the office. However, high caution is required when paying through the application.

Don’t make the wrong payment and the money spent is just gone. If you feel that you don’t really believe in the payment that will be made, it is very appropriate to contact the 24-hour credit home call center free of credit. By contacting him, complete guidance in payment will be provided.

In addition, there is a special way when you want to make installments of more than one installment. Of course, the way that needs to be done is different from only paying using one installment. The CS can also explain it in detail.  Actually, one of the problems with this payment is the non-release of proof of payment.

Usually, the most common proof of payment is via SMS directly to the consumer. If this proof of payment is not obtained, you will not be able to make a claim if at any time there is a system error and even get a bill. It is obviously very detrimental if the payment needs to be made twice.

Therefore, you must immediately contact the 24-hour credit home call center toll-free if you don’t get proof of transfer. Contacting him is also necessary if making a payment with a nominal more. Describe the incident in detail and the more money will be returned.

Not Knowing Contract and Promo Information

Having contract data information is also mandatory for consumers. In the contract data, there are many personal data that are important in nature. One such important data is like a contract number. When making a payment, this contract number needs to be entered in the field provided.

In addition to the contract number, other information such as the number of remaining installments can also be seen in the contract information. If you lose your copy, contacting the 24-hour toll-free home credit call center can be an option. By contacting him, you can get detailed contract information.

However, to get the contract information, requirements from the CS side are required. Usually, CS will ask you some personal questions to make sure that you are the borrowing party. Therefore, prepare personal data in advance. If you answer incorrectly, the contract information cannot be obtained.

Home credit also provides many promos for its consumers. This promo is usually a large number so that it will greatly benefit consumers. However, knowledge about the existence of promos often does not reach consumers. This is obviously detrimental because if you know, a large amount of profit can be obtained.

If you contact the call center, the problem of ignorance of the promo can definitely be overcome. That’s because, the provider will provide complete information about the promo. No need to hesitate when contacting CS just to ask for promos. That’s because, this is one of his obligations.

How to Contact Home Credit Call Center

Contacting the 24-hour toll-free home credit call center is actually very easy. To contact him, you can call 021-2953-9600. The call center service is active for 24 hours. But to get the fastest response, you can call the number during working hours.

The amount of CS available during working hours is much more so that the response will be faster. Calling itself is the best way to raise issues and complaints. By calling, communication can be done directly in two directions. But if you don’t want to contact via phone, email can be an option.

Home credit provides email Q&A service at the cs@homecredit.co.id address. When contacting him via email, the answer will certainly not be as fast as when contacting via phone. That’s because, the cs to do the typing first until they can present the best answer. in Indonesia itself, communication via email seems unusual.

Realizing this, home credit provides official services on its facebook. On Facebook, a question and answer service is provided through facebook messenger. By contacting CS via Facebook, you must be easier because its use is much more familiar. This can be used as a last resort to pour out the problem.

Do not behave as before and be indifferent to the existence of a call center. As explained above, there are many problems that may be felt if you do not contact him. In addition, contacting the 24-hour toll-free 24-hour home credit call center is actually also very easy.

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