CIMB call center , report your complaint using various platforms
As one of the big banks, CIMB call centers are now accessible with various platforms. Start with traditional lines such as phones for the use of online media. This allows customers to establish a more flexible contact by using the platform.
Various types of complaints can be reported directly to the center, ranging from trivial matters such as entering incorrect data to fraud cases . Customers are advised to take advantage of this feature as much as possible. Don’t let go of it when something awkward happens.
If customers are actively involved in reporting such incidents, it will also be easier for the Bank to improve services to consumers. Maximum service is not every customer’s dream . For this, feel free to use the CIMB call center to submit your complaints.
If you believe that the use of traditional methods such as phones is not capable of complaining, use email or other digital media. If you use email, you can use a timer to clarify problems that cannot be communicated in words.
How to contact cimb call center using the telephone system
One way to contact the CIMB call center is to use the number 14041. The number is official in the bank that potential customers and customers can use to find information and file complaints. Don’t get the wrong number because of the possibility of fraud.
Bank CIMB provides nonstop customer service for 24 hours for its customers. Regardless of the holiday in case of a disturbance, the problem can be reported immediately so the problem can be solved. So customers will feel better about using CIMB services.
A number of problems can be solved without having to come to the branch if you take advantage of consumer calls from the bank. Starting with the obstacles that occur during transfers or transactions, you can immediately report the problem of losing an ATM card at any time.
As a smart consumer, you will obviously take advantage of this service as much as possible. No need to believe the hoax news if the CIMB niaga call center will reduce your savings balance when you call. Things like this don’t have to be believed because it’s obviously hoax news.
In order to avoid misinformation, customers are strongly advised to confirm directly to the bank. Nowadays, there is often vague news in circulation where the source is not clear, so as a wise customer you need to check the information.
To make consumer calls, of course, you are only charged according to the phone company’s tariff. In addition, there are no more deductions from the CIMB bank for its customers. Use this customer service to find detailed information about the bank.
Contact the CIMB call center from abroad
For customers who work or are on holiday abroad , you don’t have to worry about how difficult it is to call customer service. You can still reach the CIMB bank using the number provided. Just call +6221-29978888888 to get in touch with the center.
You will immediately be connected to customer service to receive complaints or requests. The costs incurred from contacting the CIMB call centre from abroad are still dependent on the telecommunications company’s fees. So the prices can certainly vary from one to the other.
Calls from abroad will be hosted on a dedicated server from this bank. So don’t worry that you’ll wait too long due to the large number of customers calling. If the channel is crowded, you can simply try again in a few minutes to connect.
You can also call from abroad at any time for 24 hours. Cimb Bank has never closed the communication channel between customers and the centre. So consumers can still find information or submit their complaints, even on holidays or at certain times.
In terms of the quality of calls from abroad, it depends once again on your communications service provider. If you use good service, your network and voice will also be maximized. Avoid calling abroad in bad weather as this will affect the sound quality and comfort of your services.
How to report a customer’s bank complaint by email
Not only from cell lines, currently cimb bank has also opened services to consumers by email. So, for complaints that require specific information, you can take advantage of this feature. Customers will find it easier to explain problems using email media.
To be able to connect to CIMB bank customer service, simply send an email to firstname.lastname@example.org. The email address can be used by potential customers and customers to find information and also bring complaints that occur due to banking issues.
The email from cimb bank is additional support for CIMB call centers so that customers with certain interests can quickly communicate their problems. Some complex cases such as data entry errors and failed transfers are easily reported by email.
You just need to attach a screenshot as proof of a system error . This, of course, makes it easier for the bank to be able to confirm the issue. So without coming into the article, you can already solve the problem.
The response of an email from cimb bank is also very fast in a matter of minutes, customers can connect and receive a response. You don’t have to wait long, let alone days to get a response email from your bank. Customer convenience is a priority so you can do business well.
Bank CIMB reaches out to customers using social media
Alongside the development of the development of social media use, CIMB Bank also has an account to reach customers. You can search for these social media accounts on twitter, facebook and instagram platforms . So you can communicate directly with the bank practically.
Social media can also be used to report crimes such as fraud. Currently, various methods have been used by irresponsible entities on behalf of the CIMB Bank. if you are aware of an issue like this, please contact the bank immediately.
As a cooperative customer , of course, you don’t want other customers to be exposed to fraud crimes. This will definitely damage and destroy the image of the CIMB bank too. For this reason, social media was created so that it was easier for people to get to the bank in a short period of time.
It didn’t take long to open the app on social media compared to having to contact the CIMB call center. The manager’s response from social media was also quick as there was already a special officer to take care of it. So the exchange of information between the customer and the bank can take place quickly.
In addition to being used to complain on social media by banks by banks , CIMB often also provides important information about the banking sector. So there’s nothing wrong with that if you follow these social media accounts to increase knowledge. There are definitely new things to discover through the platform.
After knowing how to communicate with the CIMB Bank, you will definitely no longer hesitate to file complaints. If you encounter a complaint, report it immediately to cimb bank because customer convenience is a top priority. Optimize the functionality of the cimb call center for your convenience and security.