Instant Solution from Indosat Call Center, Overcome All Your Complaints!
The instant Indosat call center solution is good news that solves all your problems related to this provider. Of course, the use of an Indosat provider never escaped all obstacles. So this solution is very suitable for its users.
Like other providers that have call center services, the special feature of Indosat services is a 24-hour, free service from all networks. As you know, that call center service is the most important thing that needs to be provided by the provider’s company.
Because, it is not uncommon for consumers to experience many barriers when using tersebut suppliers. With a call center, of course consumers easily complain, complain, and even ask for solutions to these problems. It can also be used as a means of supplier development.
This means that with complaints and complaints, of course, the provider can make improvements to the problembut by default the provider can be even better again. This is the basis for Indosat to greatly maximize call center services.
The most common problems experienced by Indosat users are usually the sudden loss of the network, unable to access the internet, payment problems, or data packages. You can tell all these problems to Indosatdirectly through the phone line or the official website.
Indosat has more than one call centre number, depending on the initial package you use. The following are the numbers and websites you can contact to get an instant solution from the Indosat call center.
Free Call Center Service
This free service provided by Indosat ooredoo is a form of concern for the provider’s provider to its customers. You can access this service for free for 24 hours from the customer service that is ready to help you.
- Call number 111
For those of you Who are Matrix users, you can call 111 for free. This service is only for Matrix users, because for other cards from Indosat , they usually have to pay a small fee.
- Call Number 186
One of the numbers you can use to get information about all Indosat Ooredoo products is 186. When you call this number, it will be automatically answered by the answering machine.
However, you don’t have to worry. Because, if you still don’t understand the information delivered by the answering machine, you can choose toconnect to the cus tomer service .
- Call number +6221-5449501-06
The number isthe mile faction from Indosat. You can send the various documents required for the number, so there is no need to come directly to the Indosat office.
- E-mail contact
In addition to connecting the phone, the free services get instant solutions from Indosat’s call center related to Indosat products, you can’t do it through e-mail cs@Indosatooredoo.com. You can use this email to complain about various Indosat products from any card.
Instead of facsimile services, people now prefer to use email. Because, it’s easier and can send more documents in one email. In addition, the document is automatically besiegedn on the device and not splattered.
Paid Call Center Services
Although Indosat provides services for free, not a few of its consumers prefer paid services because they are faster in terms of management. Speed is affected by the traffic level it calls the tersebut the number.
Free services have high traffic, so it will take a long time until your phone is answered by customer service and gets service. Here are the numbers to get an instant solution from the paid Indosat call center :
- Call Number 185
This number is provided by Indosat Ooredoo for users of Mentari Ooredoo, Matrix Ooredoo, and IM3 Ooredoo. When you use this service, your credit is reduced as much as Rp400 automatically as a service fee.
This number is intended for those of you who wish to submit criticisms, suggestions, or complaints. When you call the number, there is customer service to serve. They will also provide an immediate solution from the Indosat call center for all complaints it addresses for 24 hours.
- Call number +6221-3000-3000 or +6221-4538-8888
When you dial this number you will be charged the same as making a call on a landline number. However, Indosat provides waivers to its customers, because the cost turns out to be cheaper compared to contacting other landlines.
By calling the number, you don’t have to queue anymore to be able to talk to customer service like when you call the number provided at a low rate.
You can submit all complaints on site and get an instant solution from the Indosat call center regarding your complaint. This will be very helpful when you are in an urgent card problem and it has to be solved that day.
Call Center Through Indosat Social Media
It is undeniable that most of Indosat’s clients are young, so Indosat must also adjust to their lifestyle. Therefore, Indosat began to spread the service wings of his call centeron social media. The specifics are twitter.
You can submit all complaints and complaints via direct message to Indosat on twitter @IndosatCare. The feedback given by the administrator from @IndosatCare is also very fast and of course they provide an instant solution from the Indosat call center, no less than a phone connection.
Apart from Twitter, IM3 users can also contact Indosat through the myIM3 application. This application is very versatile because not only can it be used to submit complaints, but it can also be used for various credit purchase and quota transaction processes.
Visit Indosat Official Website
For those of you who don’t have Twitter social media or don’t like communicating by phone, you can visit Indosat’s official website in Indosatooredoo.com instead. Because, on this website there is an Indira feature that is virtual customer service. Indira helps you to resolve all complaints.
This feature is a live chat between you and customer service through the official indosat website. You just need to open the Indira icon in the bottom right corner of the website page. Then, a dialog board seems to fill in the name and phone number.
After that, you have to wait for customer service to be present in the conversation. If someone has responded to your complaint request, then you should only deliver all complaints related to Indosat products such as you are chatting.
The answer given is usually quite quick because the conversation is real-time and customer service provides an instant solution from the Indosat call center to your complaints and complaints.
In addition to submitting complaints, by visiting Indosat’s official website you will get a lot of information about Indosat such as checking credit or billing, checking your active card period, knowing the update information from Indosat services, knowing the nearest stores, latest promos, and customer service.
With the call center that can be accessed through various media, indignant customers certainly get an instant solution from the Indosat call center for all the obstacles they experience.