CIMB Call Center, report your complaint through various platforms
As one of the big banks, CIMB can now access call centers using various platforms. From conventional lines , such as phones, to the use of Internet media. This way, customers can connect more flexibly using the platform.
A variety of complaints can be reported directly to the center, from trivial issues such as entering incorrect data to fraud cases. Customers are advised to make the most of this feature. Don’t let it go if something awkward happens.
If customers are actively involved in reporting such incidents, it will also be easier for the bank to improve the services offered to consumers. Is maximum service not the dream of all customers. To do this, use the CIMB call center to file complaints.
If you feel that it is not possible to make complaints using conventional means, such as phones, use email or other digital media. If you use email, image capture can be used to explain problems that cannot be conveyed in words .
How to connect to CIMB call center using the telephone network
One way to contact the CIMB call center is to use the number 14041. The number is official from the bank , which the potential and the client can use to find information and file complaints. Do not get the wrong number due to possible fraud.
Bank CIMB provides its customers with uninterrupted customer service for a full 24 hours. Regardless of the holiday, if there are any disturbances, you can immediately report , so that the problem can be solved. So it will be more convenient for customers to use CIMB services.
Various problems can be solved without coming to the bank branch, if you take advantage of the calls of consumers in the bank. From the obstacles that arise when making transfers or transactions, to the problem of losing an ATM card, it can be reported immediately at any time.
As a smart consumer, of course, you will use this service as much as possible. No need to believe the deceptive news when the CIMB niaga call center reduces your savings balance when making a call. You don’t have to believe such things, because this is obviously deceptive news.
In order to avoid incorrect information , it is highly recommended that customers confirm directly with the bank. Nowadays, oblique news often circulates , the source of which is not clear, so as a smart customer you need to check the information.
To make consumer calls, of course, you will be charged only according to the network operator’s tariff. In addition, CIMB Bank has no longer made deductions to its customers. Use this customer service to find accurate information about the bank.
Contacting CIMB call center from abroad
For customers who work or vacation abroad, there is no need to worry about the intricacies of making customer service calls . You can still reach the CIMB bank using the given number. To contact the center, just call +6221-29978888.
You will be immediately connected to the Customer Service department for complaints or inquiries. The cost of contacting the CIMB call center from abroad still depends on the tariffs of the communications operator. So prices can certainly vary.
Calls made from abroad are hosted by this bank on a separate server. So don’t worry about waiting too long as there are a lot of calling customers. If the channel is crowded, you can simply try again in a few minutes to connect.
You can also call from abroad at any time within 24 hours. Cimb Bank has never closed the communication channel between customers and the center. Thus, consumers can still find information or submit their complaints even during holidays or at certain times of the day .
As for the quality of calls made from abroad , again, this depends on your communication provider. If you use a good service, the network and voice will also be maximized. Avoid making external calls in inclement weather as this will affect the sound quality and convenience of your service.
How to report a bank customer’s complaint by e-mail
Not only from mobile lines , but currently CIMB bank has also opened consumer services by e-mail. So for complaints that require special details , you can take advantage of this feature. It is easier for customers to explain problems using email media.
To connect to customer service from CIMB bank, you just need to send an email firstname.lastname@example.org. Potential and customers can use this email address to find information and also to file complaints related to banking problems .
The email provided by CIMB Bank is an additional support for CIMB call centers so that customers with certain interests can quickly pass on their problems. Some complex cases, such as data entry errors and failed transfers, can be easily reported via email.
To prove a system failure, you just need to add a screenshot. This, of course, makes it easier for the bank to confirm the matter. So without coming to the branch office, you can already solve the problem.
CIMB bank’s email response is also very fast in minutes , customers can connect and receive a response. You don’t have to wait long, let alone days to receive a response email from the bank . Customer convenience is paramount so that you can transact seamlessly.
Bank CIMB reaches customers through social media
Along with the development of the trend of using social media, CIMB Bank also has an account to reach customers. You can search for these social media accounts on twi tter, facebook and instagram platforms . So you can practically communicate directly with the bank.
Social media can also be used to report crimes such as fraud. Currently, irresponsible people have used various modes on behalf of CIMB Bank. if you know of such a case, contact the bank immediately .
As a cooperative customer , of course, you don’t want other customers to experience fraud crimes. This will certainly harm and also surpass the reputation of CIMB Bank. For this reason, social media was created to make it easier for people to get to the bank in a short time.
It didn’t take long to open the social media app , compared to contacting the CIMB call center. The administrator’s response from social media was also swift, as it was already handled by a special official. Thus, communication between the client and the bank can occur quickly.
In addition to being used to file social media complaints from banks, CIMB also often provides important information about banking. So there’s nothing wrong with following these social media accounts to increase knowledge. There are definitely new things to discover through the platform.
After you know how to communicate with CIMB Bank, you will no longer hesitate to complain. If you have a complaint, report it immediately to CIMB Bank , because customer convenience is a priority. Maximize CIMB call center features for your convenience and security.