How to shop and contact JD.ID call center easily
In this article we will talk about how to properly make a purchase and contact the JD.ID service center JD.ID itself . The happiness of consumers or customers is the main goal of this company.
The services provided are also fast and practical, even with their own logistics fleet backed by partner networks across Indonesia JD.ID.
So there’s no need to worry because there’s already an end-to-end service, from warehouses, couriers, drop-off points to after-sales or after-sales. Companies often take various types of preventive measures so that the working environment and stock of goods guarantee cleanliness.
This e-commerce has been in operation since 2015 and has consistently improved its quality, as customer satisfaction has always been prioritized, even for all kinds of criticisms, suggestions or complaints can be sent through the JD.ID call center .
Contact JD.ID CS via hotline.
When buying goods at JD.ID, you get a lot of benefits compared to direct shopping, because there are so many discounts that you can only get Tidak discounts, but many interesting promotions are waiting for kamu, for example, payday promotions to change gadgets, beauty promotions, free shipping all day, and so on.
Usually, people are lazy to shop online through e-commerce because they don’t accept the details of how to shop. Sometimes people are lazy for fear of experiencing obstacles such as delays in delivery of goods, not arriving at their destination, and so on.
Actually, these are very rare, like the previous discussion , where e-commerce has its own rmada logistics and an entire affiliate network in Indonesia, although there are some complaints or obstacles, you can contact customer service or call center JD.ID.
For a two-way conversation over a telephone connection, you can contact the service center on 1500 618 or You can call 021 8062 7007 for hotline service. 06.00 a.m. – 10.00 p.m. WIB
Contacting CS JD.ID via live chat service
In addition to calling the numbers listed above, you JD.ID can also use the live chat service. You can contact the service 24 hours a day from Monday to Sunday, which means customer service can be contacted at any time.
How to contact the call center JD.ID chat service is so simple that you have to go to the main page of the JD.ID site and then look for the help option. The help options are adjacent or aligned with the registration, login, or my order options, then you just have to click on the help option and you’ll be automatically directed to the customer service center.
After entering the customer service center page, you can choose a few more options for fast service, such as you want to request payment confirmation, and then you just need to click the payment confirmation option. After that, you will receive information about or about payment confirmations and other options such as:
- Track orders
- After-sales submission
- Order cancellation
There’s also a search box where you can enter questions about services such as payments or orders. For using the live chat feature, you can scroll through the customer service center page, at the bottom you’ll find a live chat option.
After finding the live chat option, you just have to click ‘Chat with Us’ and later you will be able to connect directly to the JD.ID CS service via chat. To use this help service, you must first log in, if you are a new user, you can register by filling out the form provided.
Contacting CS JD.ID via WhatsApp, email and social media
In addition to using the live chat service, you can contact the JD.ID service center through the WhatsApp application.
- Click the home page of the website JD.ID.
- Find the help option, later you will be directed to the customer service center page.
- Scroll to the bottom.
- Click the WhatsApp option or start a chat.
For contacting the CS or JD.ID Call Center via email, you can send a complaint to CS@jd.id . Do not forget to fill in the email subject line, you can fill in with short sentences, and the body of the email can fill in the details of the complaint. It is advisable to describe complaints or feedback and suggestions in list form to make them clearer.
The last way you can contact JD.ID CS is to access his social media accounts, starting with his Twitter, Instagram and Facebook accounts, you can send messages directly on @csjd_id Twitter, then for Instagram you can DM to Jdid’s @jdidcs and Facebook.
If you would like to contact the JD.ID call center through the social media accounts above, you can only access it during working hours, Monday through Friday from 8 a.m. to 21 a.m. WIB for Saturdays and Sundays can be from 8 a.m. to 5 p.m. WIB.
How to shop on JD.ID
You have to create an account as a JD.ID member, and then you can log into the account and choose the product you want to buy.
Be sure to read the full description of the product, as well as the terms and conditions. Don’t forget to specify the quantity of the product as well, then select the option about color or size and click the Buy Now button. Enter the item’s shipping address or the item’s full address , and select a payment method.
To buy goods at JD.ID is very simple, so you do not need to contact the JD.ID service center . The most important thing is to check the shipping address of the goods and make sure that the address is appropriate, and then select the payment method.
JD.ID provides a wide range of payment methods, namely online and COD payment methods. If there is, then click the Checkout button when you select an online payment method. You’ll be directed to select an existing payment type and click Make a payment.
After that, the information will be displayed about the payment code along with the payment schedule after check-out. Be sure to continue until the order is ready for delivery, JD.ID also offers international products with two types of products: JD Global Normal and JD Fast Delivery Worldwide.
For JD shipments around the world, it normally takes 15 to 30 working days, while the fast delivery of CDs around the world has a shorter estimated delivery time, which is the same as local product delivery. Therefore, you can choose which one is more effective, and if you face problems, you can contact the JD.ID service center.