How to communicate with JD.ID call center for easy shopping and
In this article, we will discuss how to shop and communicate with JD.ID call center. JD.ID is one of the markets that has a purpose to make happiness happen to itself, so of course the happiness of consumers or customers is the main goal of this company.
The services offered are so fast and practical that they already have their own logistics fleet supported by a network of partners across Indonesia. Amid the Covid-19 pandemic, you can also make transactions as usual as JD.ID are committed to providing the best and conditional service.
So there is no need to worry, because there are already end-to-end services, from warehouses, couriers, fall points to after-sales or after-sales services. The company always takes a variety of precautions so that the work environment and the stock of goods are guaranteed to cleanliness.
This e-commerce has been in operation since 2015 and has been improving the quality, as customer satisfaction can always be submitted through the call center JD.ID all kinds of reviews, recommendations or complaints. You can contact customer service via live chat, email hotline for social media.
Contacting JD.ID CS via the hotline
By shopping JD.ID, you can get many benefits compared to shopping directly, because there are so many discounts you can get. DIDAK not only offers but various attractive promotions are also waiting for K AMU. For example, payday ads for changing gadgets, beauty ads, free shipping throughout the day and others, etc.
People are generally lazy to shop online through e-commerce because they don’t agree in detail on how to shop. Sometimes people are lazy because of the fear that they will experience obstacles such as delays in delivery, goods that do not reach their destination, and others.
In fact, things like this are very rare, such as the previous discussion that e-commerce already has its own logistics and the entire network of shareholders in Indonesia. Even if suddenly there are some complaints or obstacles, you can contact the customer service or call center JD.ID.
For two-way conversations via the telephone line, you can contact the service centre at 1500 618 or 021 8062 7007. For hotline service, you can contact WIB during working hours, i.e. Monday to Sunday from 06.00 – 22.00 WIB.
Contact CS JD.ID through live chat service
There are many ways that cs can be used to communicate JD.ID, in addition to making calls to the numbers listed above, you can also use the LiveChat service. You can contact the service 24 hours a day from Monday to Sunday, which means you can contact customer service at any time.
How to contact chat service JD.ID call center is very easy, where you have to go to the main page of JD.ID site and then search for help options. The help options are either subsequent or aligned with login, login or my order options, then you have to click on the help option, and then you will automatically be redirected to the customer service center.
After entering the Customer Service Center page, you can choose a few more options for quick service, for example, if you want to ask for a payment confirmation, and then click on the payment confirmation option. You will later receive information about or about other options, such as payment confirmation and other options:
- Track Order
- Post-sale Submission
- Order canceled
There’s also a search field where you can enter questions about services, such as payments or orders. As far as using the Live Chat feature is concerned, you can scroll through the customer service center page, and below you’ll see the Live Chat option.
After finding the live chat option, you can click on ‘Chat with us’ and then connect directly to the CS service JD.ID via chat. To use this help service, you must first log in and if you are a new user, you can sign up by filling out the provided form.
Communicate with CS JD.ID via WhatsApp, email and social media
In addition to using the live chat service, you can also contact JD.ID call center via the WhatsApp app. This method is similar to contacting the live chat service, because the WhatsApp option is on par with the live chat option. This method is easy, and then you will be redirected directly to the WhatsApp app.
- Click on the main page of JD.ID site
- Look for help options and then you’ll be redirected to the customer service center page
- Scroll Down
- Click on the WhatsApp option or start a chat
As far as contacting the CS or JD.ID call center via email address is concerned , you can send a report to CS@jd.id. Do not forget to fill in the email material, you can fill it in short sentences and fill in the physical complaint details of the email. It is recommended to clarify the complaints or reviews and suggestions in the form of a list.
The last way you can contact CS JD.ID is to access his social media accounts starting with Twitter, Instagram and Facebook accounts. You can do direct messages @csjd_id Twitter, then to Instagram you can @jdidcs jdid’s and DM to Facebook.
If you would like to contact JD.ID call centre through the above social media accounts , you can only access it during the working hours from Monday to Friday from 08.00 to 21.00 WIB. On Saturdays and Sundays, it can range from 08.00 to 17.00 WIB.
How to shop JD.ID
In fact, it’s so easy to shop through this one e-commerce, where you only have to register if you don’t have an account. You need to create an account as a member of the JD.ID , then you can log in to the account and select the product you want to buy.
Do not forget to read the full description of the product including its terms and conditions. Don’t forget to mention the size of the product as well, then select the option related to the color or quantity, and then click the Buy button now. Enter the delivery address of the item or the full address of the item , and select the mode of payment.
JD.ID shopping is very easy, so you don’t need to contact JD.ID call center, you need to practice it. The most important thing is to check the delivery address of the goods and make sure the address is appropriate, and then select the payment method.
JD.ID offer various payment methods, such as online payment methods and if you have a COD, then click on the Pay button. When you choose an online payment method, you will be guided to choose the type of payment available, and then click Pay.
Then, the information about the payment code will be listed along with the payment deadline after the check. Don’t forget to continue with it until the order is ready to be sent. JD.ID has products from abroad with two types of products: regular global JD and JD global fast delivery.
For typical global JD shipments, it takes 15 to 30 working days, while global CD has a shorter rated delivery time for faster delivery, which is similar to local product delivery. So you can choose which one is the most efficient, and if you experience problems, you can contact JD.ID call center.