Be sure to contact him if there is a problem : Iphone8

Contacting the Permata Bank Call Centre is surprisingly easy

How to contact the permata bank’s call center is not as difficult as it seems. Some people find this difficult because they don’t know how. In fact, if it is known how to contact this call center, the person should be aware that the method is very simple. When you contact the call center, customers need tremendous help.

That’s because the call center’s response is very quick in solving different types of problems. It is not appropriate not to contact him when he is confused in banking matters. That’s because the problem isn’t completely solved, even if you’ve discovered it from many articles. That’s because the information is invalid.

It will be easier if you contact the permata bank’s call center directly. That’s because the question is answered directly by CS. CS’s answer is certainly official and the same as the answer that will be obtained if it goes directly to the bank. Therefore, make sure that you know how to contact the cs.

Contact the call center by phone

The first way to contact the call center is of course by telephone. The bank’s own gem divides its services among different contacts. The first service offered is called PermataTel. This is the most common type of service that can be used by anyone. PermataTel itself is available on two contacts.

The first contact is for domestic needs, while the second contact is for foreign needs. For the first contact, please contact him at 1500-111. As for the second you, you can contact him at +6221-1500-111. You can contact the call center of the permata bank at any time.

That’s because both services are both available 24 hours. Actually, the availability of cs for 24 hours is not only for the pertamatel service. Other services such as priority banking and preffered banking are also available 24 hours a day. However, the contact between the two is clearly different from that of PermataTel.

For priority banking, you can contact him at 1500-100. The number is for domestic purposes. Meanwhile, if you are abroad, you should call +6221-1500-100. Priority banking itself is not available to the general public. Its services are intended for priority customers only.

This limited service is also owned by jeins preffered banking. This is a high-end service that can only be used by premium customers. There are also two types of numbers, depending on the location of the customer contacting us. If you are in the country, customers can call 1500-110.

Meanwhile, customers abroad can contact +6221-1500-110. Although the service is available 24 hours, there is a difference when you contact him during business hours and other hours. During working hours, the available CS is more. As a result, the phone is very rarely delayed.

Contactingcall centers can also be in other ways

In addition to the phone, you can also contact the call center of the permata bank in other ways  . The first way is to take advantage of email. The official e-mail address of permata bank itself is care@permatabank.co.id. To contact him by e-mail, first log in to your personal e-mail address.

Then create a new message and enter the address you want to go to. Do not forget to also fill in the title of the complaint or question to be given. In the message field, enter the issue in detail. Don’t forget to also enter into a personal contract, ranging from the full name to the account number.

When you receive an email from a consumer, the permata bank’s call center will  understand the meaning of the email as best it can. In addition, it still needs a waiting period until CS gives the best answer. therefore, make sure that the questions given are asked in as much detail as possible. This method can make it easier for CS to understand complaints.

This obviously makes the sent message faster to respond to. In addition to e-mail, you can also contact permata bank via social media. One of the most active social media gem bank is twitter. Contacting him via twitter is also not that difficult.

First, prepare personal information and accounts as fully as possible. When you’re done, log in to your personal twitter account. After logging in, search for the official account of the bank pearls. The official account itself is @permatacare. The official account of the call center of the Permata bank has characteristics like other official accounts on twitter.

When the account is found, there are two ways to get in touch. These methods include via DM and mention. For questions that are privacy in nature, you can use DM because it is necessary to include some personal data, such as when making contact via e-mail. But for those in the nature of the question, just mention it directly to the @permatacare.

Additional information related to call center

There are often some questions regarding the call center of the permata bank. One of the most common questions relates to fees when contacting a call center. Please note that a rate applies each time you call the number. Of course, the rates are different for contact at home and abroad.

When you contact foreign countries, long-distance rates are used. Meanwhile, if you contact in your own country, the rates vary depending on the SIM card used. Actually, contact via email and social media is a way out that can be chosen when the customer has no credit in stock.

With that, complaints can still be voiced even if it’s not as fast as using the phone. Actually, the bank’s own call center is developing  a technology called Voice ID, which can speed up data verification on the phone. Some consumers do complain about the verification of this data.

That’s because the verification of the data takes a long time, so it consumes a large amount of customer credit. With the presence of voice ID, data verification is not actually performed orally. However, the system detects the voice of the party making the call.

With this detection, the system immediately knows whether the person calling this is you or not. But to use the voice ID service, you must first register the voice. Registration of this vote is done via PermataTel of which it is explained above that the telephone number is 1500-111.

Be sure to contact him if there is a problem

Do not contact the permata bank’s call center if there is a problem. In some circumstances, contacting the call center becomes mandatory. An example is when your debit card is swallowed or lost. if this happens, please contact the call center directly to block the debit card.

If this block is not done, it may be that the ATM is used by another party and the balance in it is immediately lost. Blocking with the help of a call center can be the best prevention effort. In addition to blocking debit cards, you should also contact the call center if there are urgent circumstances.

For example, ATMs often experience disruptions, even though you are going to make important payments. It is not good to wait for the ATM to be restored, because the time cannot be determined. It would be better if you contacted the call center directly. That’s because the call center itself offers transfer and payment features of various services.

With the profit achieved when you contact him, you need to save the contacts of the bank jewels on a personal mobile phone. This will be very useful if you have a sudden need at any time. This way you no longer have to search for permata bank call center contacts  when you need it.

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