CIMB Niaga Call Center Phone Numbers You Should Know : AnakUi

Using the CIMB Niaga call centre to prevent false information

Banking information must be confirmed again using CIMB Niaga’s call center. Various modes of fraud today are not uncommon and often concern large banks. Therefore, as a wise consumer, you must confirm every piece of information.

Bank CIMB niaga has provided customer service features that can be accessed by anyone, from candidates to clients. Therefore, you can find accurate sources of information about banking by contacting the channel. Currently, not only conventional channels are used, but also digital platforms.

So, for those of you who  use smartphones, it will be easier to come up with accurate banking information. Don’t worry, all information is open and accessible to anyone. Be a wise Internet user by filtering information according to dosage.

Bank CIMB Niaga prepares conventional channels as mobile channels for banking information seekers. Not only that, the bank also has three social networks that you can  access at any time. Therefore, it will be easier to contact the bank without the need to go to the branch.

CIMB Niaga Call Center Phone Numbers You Should Know

For customers and non-customers who want to find information or file complaints, they can contact the number 14041 directly. You can reach the phone number   through conventional or cellular phone lines. Therefore, it will be easier for  mobile phone users.

Knowing this number, customers don’t have to worry about finding accurate information about the banking world. You should know the number  in case something adverse happens. You can resolve various types of  mild cases  simply by using the phone line.

The CIMB Niaga call center can be contacted for a full 24 hours on weekdays or holidays. Therefore, if you find a problem or complaint, immediately report it to the interested party so that it can be processed immediately. This will certainly add to your comfort  as a customer.

For communication costs, it varies depending on the operator of the communication service provider you are using. Therefore, you can  make calls for free if your  mobile  operator  has certain promotions. Banco CIMB Niaga never deducts the balance of savings to make this call.

Some customers with minimal information may have heard that balances can be deducted when making customer service calls. Of course, this is not true because so far the cost of the phone depends on the telecom operator and the bank will not cut the balance.

It can also be used as an example of erroneous banking information. As a smart customer, of course, you can confirm directly with the bank. Therefore, it is guaranteed that all kinds of information you will get will be true and not harmful.

How to contact CIMB Business Call Center from abroad

Bank CIMB Niaga has prepared a special number that can be contacted by customers when they are not in the country. So when there is a problem in banking, customers can make a report immediately as soon as possible. Use the official number +62-212-997-8888 that has been provided by CIMB Niaga bank.

The issuance of CIMB Niaga call center tariffs  from abroad still depends on the tariff of the telecommunications provider used. Therefore, it will vary from provider to provider when used to make contact. When and where clients can still contact the center.

By using this complaint service from abroad , you can report if suspicious actions occur. Therefore, it is not necessary to go to the branch, simply by contacting through the number that will be handled by the corresponding bank official.

In fact, it will be very difficult if there is a discrepancy in the bank account  but  you are not in the country. Therefore, CIMB Niaga bank provides a means of complaints about CIMB Niaga call centers abroad. The process is also quite short because you only need to submit your identity and proof of transaction.

Later, if the issue is too complex, you will be redirected to using email to facilitate the inclusion of supporting documents. In this way, various types of crimes can be prevented without problems. Just call the consumer’s call and the problem will be dealt with immediately.

How to Report Complaints from Bank Customers Using Email

Using email to report customer complaints is usually related to fairly complex actions, such as card cases and bank account abuse. You,  as a customer, certainly do not want your account to be misused by irresponsible parties without your  knowledge.

So when you suspect someone is abusing a bank account, report it immediately using  the CIMB Niaga call center platform. The officer will respond immediately to your report  and take precautions so that nothing happens that would harm the client financially.

You just need to include your identity card, proof of transaction, related documents and the problem that occurred. Later, the bank will verify, if indeed there is a discrepancy, it will be handled immediately. This process also does not take much time because there is already help from VIOLA.

The latest technology can make it easier for customers to file complaints and also find the latest information about the banking world. This artificial intelligence technology is still being developed to increase the effectiveness and potential of itsuse.

Later, customers will be quicker to process complaints without worrying about bottlenecks even though the server is busy. In addition to using VIOLA, CIMB Niaga Bank will also maximize the use of social media so that customers get valid information easily.

Bank CIMB reaches customers through social networks

The increasingly crowded use of social media in Indonesia makes CIMB Niaga feel compelled to have it. To facilitate access to information and communication to the public, social media accounts are considered well suited to complete the function of the CIMB Niaga call center  , which has been a conventional route.

In fact, you can’t make specific complaints using social media. But at least the public can receive more valid information directly from the banking side. To avoid the problem of obscure information that currently also circulates more and more often.

Bank CIMB Niaga has three social media accounts on Facebook, Instagram and Twitter. These three accounts can be used by the public to learn more about the world of banking. Valid information can also be found on all three social media platforms.

If you encounter technical errors in the field, this platform can also be used as a means of initial reporting. With this initial report, the bank can handle it immediately so that people’s banking activities are not hindered for too long.

The use of social media platforms nowadays makes banking knowledge even easier to find. There’s nothing wrong with following CIMB Niaga’s three official social media accounts so that you can then get the latest and most accurate information right on your smartphone.

The use of these social media platforms aims to bring the banking world closer to the wider community. Because social media is currently a tool that has been widely used, it will be easier to embrace the public by using this platform.

As a large and professional bank, of course, the comfort and safety of consumers is the top priority. So don’t hesitate to take advantage of the features provided by the bank. If there are complaints about banking, contact the CIMB Niaga call center now.

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